Privacy Policy

This Privacy Policy explains how FT Consulting collects, uses, stores, protects and shares personal data when you visit our website, create an account, submit a request or use our student support services.

We process personal data in accordance with applicable data-protection legislation, including the General Data Protection Regulation where it applies.

The data controller is:

Depending on your use of the website and services, we may collect:

• Identification data, including your name and account identifier.
• Contact data, including your email address and telephone number.
• Account and authentication data, including encrypted passwords and login information.
• Application and service-request information, including the type of support requested and comments submitted.
• Documents voluntarily uploaded in connection with your application or student-support request.
• Communications exchanged with our support, administrative or advisory teams.
• Technical information such as IP address, device, browser, access logs and security events.
• Cookie and analytics data where such technologies are enabled.

Personal data may be collected:

• directly from you through website forms;
• when you create or manage an account;
• when you submit an application or upload documents;
• when you contact our support team;
• automatically through technical logs, security tools and cookies.

We process personal data for the following purposes:

• providing student-support services and managing applications;
• creating and administering user accounts;
• responding to enquiries, requests and support messages;
• reviewing submitted documents and monitoring application progress;
• sending service-related notifications and password-reset messages;
• protecting the website, user accounts and infrastructure;
• improving the operation and user experience of the website;
• complying with applicable legal, accounting and regulatory obligations;
• sending marketing communications where consent has been obtained or another legal basis applies.

Depending on the processing activity, the applicable legal basis may be performance of a contract, steps taken at your request before entering into a contract, consent, compliance with a legal obligation or our legitimate interests.

Access to personal data is limited to persons who require it for their duties, including authorised FT Consulting administrators, assigned staff members and technical personnel.

Data may also be shared with carefully selected service providers such as hosting, email, security, maintenance, storage and communication providers, subject to appropriate contractual and security obligations.

Data may be disclosed to authorities where required by applicable law or a valid legal request.

The website and related systems rely on third-party hosting and technical providers.

Where personal data are transferred outside the European Economic Area, FT Consulting will use an applicable transfer mechanism and appropriate safeguards where required.

Personal data are retained only for as long as necessary for the purpose for which they were collected, including the management of accounts, enquiries, applications and support services.

Certain records may be kept for a longer period where necessary to comply with legal obligations, resolve disputes, protect legal rights or maintain security and audit records.

We apply organisational and technical measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

These measures may include access controls, authenticated accounts, encrypted communications, activity logs, secure password handling, backups and restricted document access.

No online system can guarantee absolute security. Users should protect their credentials and notify us promptly of any suspected unauthorised access.

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate information;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent at any time;
• lodge a complaint with the relevant data-protection authority.

To exercise a right, contact us at cto@fasttrackrrconsulting.com. We may request information necessary to verify your identity.

The website may use cookies or similar technologies required for authentication, security, preferences, performance and analytics.

Where consent is legally required for non-essential cookies, those cookies should not be activated before the user has provided valid consent.

We may update this Privacy Policy to reflect changes to our services, systems or legal obligations. The latest version will be published on this page with its update date.

Questions concerning privacy or personal data can be sent to cto@fasttrackrrconsulting.com.